Volunteer Online with Rise

Bring your skill.
We will hold the structure.

Rise Against Domestic Violence SA supports survivors across South Africa and overseas, online only, led by the founder alongside a qualified volunteer team. We work in a calm, structured way because survivors deserve consistency. If you have professional skill to offer and you want it to land somewhere that matters, we would love to meet you.

Online Only Structured Trauma-informed Survivor-focused

Rise runs entirely online. We ask volunteers to show up 4 to 5 times a week, and that does not mean hours a day. For a legal volunteer it might be answering a survivor's question. For a counsellor it could be a single session. For a support volunteer it is replying inside the groups, holding space when someone is struggling.

Your time matters. Your life outside Rise matters. We work in a way that respects both.

Every survivor who reaches us is supported by a real person giving real time, professional skill, and steadiness inside a caring, structured environment.

If you are ready to bring your professional skills to meaningful, survivor-centred work, we would love to hear from you.

Who We Are Looking For

Two volunteer pathways.

Rise volunteers fall into two qualified pathways. Each pathway has clear professional requirements that protect survivors and protect you.

Legal Volunteers

  • Admitted Attorneys or Advocates, 3+ years experience
  • Retired Magistrates
  • Experience in domestic violence, protection orders, harassment, maintenance, parenting plans, family law, or criminal law
  • Strong understanding of legal process and procedural guidance
  • Commitment to professional ethics and responsible legal practice

Counselling Volunteers

  • Relevant qualification in Psychology, Social Work, BPsych, or equivalent
  • Registered with HPCSA, SACSSP, or ASCHP
  • Trauma-informed, or willing to complete free trauma-informed training provided by Rise
  • Commitment to professional ethics and scope of practice
Online Training And Resources

Trained, supported, held by the team.

Rise volunteers receive structured training, formal certification, and ongoing access to the resources they need to do this work properly.

Trauma-informed Certification

Trained by The Centre for Healing.

Rise volunteers complete trauma-informed certification through The Centre for Healing, an internationally recognised training organisation based in Australia. The 20 hour programme is valued at 700 AUD and offered free. Rise has a standing arrangement to direct our volunteers straight to it. Over 30 Rise volunteers have completed it in the last year alone.

20 Hours
Self-paced
Free
Internationally Recognised
Visit The Centre for Healing
Optional

For Legal Volunteers

Legal volunteers are not required to complete the certification, but we strongly encourage it. The training deepens trauma awareness and is highly beneficial for your own legal practice or workplace beyond Rise.

Mandatory

For Counsellors, Interns, and Support Volunteers

If you are holding direct survivor support space, the certification is required before you begin. This protects survivors and grounds you in the practice from day one.

The Rise Drive

Training videos, orientation material, intake procedures, forms, governance documents, and operational resources all live on the Rise Drive. Always available, always updated. Leadership stays available to answer questions throughout your time at Rise.

How It Works Online

Inside the Rise WhatsApp community.

Rise operates entirely online. Most of the work happens inside structured WhatsApp groups: where survivors meet our team, where our team coordinates behind the scenes, and where peer support spaces hold survivors together.

Group One

Legal Advice Group.

The survivor-facing group. Once intake clears a survivor, they enter this group to receive welcome, group rules, and direct access to legal volunteers who answer questions inside the group.

R

Legal Advice Group

Open weekdays. Weekends optional.

Intake Lead
Welcome to the Rise Legal Advice Group. You may ask your legal questions here, or you may request to speak to a legal volunteer privately should your matter be sensitive. Please remember the group rules. An available legal volunteer will respond the moment they are able to. A legal volunteer will confirm consent should you need a private chat. You are safe here.
09:02
Survivor
Thank you. My court date for a protection order is next week. I do not know what to bring or what to expect.
09:14
Legal Volunteer
Hi. Court hearings can feel overwhelming when you are not sure what to expect. Generally, survivors are guided to bring all relevant documentation, evidence, and a clear written timeline. Each magistrate handles things differently. Should you need more information to prepare you for court, please let us know and we can offer you guidance.
09:21
Survivor
Thank you so much. That feels manageable.
09:24
01

Survivor enters after intake

Survivors only join the group after intake has reviewed their matter, confirmed eligibility, and identified the support they need.

02

Welcome and group rules shared

The Intake Lead welcomes the survivor and shares group rules immediately. Confidentiality, scope, and conduct expectations are clear from the first message.

03

Survivors ask questions in group

Survivors can ask legal questions directly. No appointments needed. Just ask, and any available legal volunteer can pick it up.

04

Available volunteers respond

You respond inside your professional scope when you are available. Nobody is on call all day. We respect time, capacity, and sustainable volunteering.

05

Open weekends, no pressure

The group stays open over weekends. Reply if you can. There is no expectation. We encourage active engagement during the working week.

Group Two

Legal Admin Group.

The volunteer and leadership group. This is where matters are routed, scope is confirmed, oversight happens, and complex cases are discussed before responses are given to survivors.

R

Legal Admin Group

Volunteers and leadership only.

Intake Lead
Survivor matter coming through. Protection order question. Complex history. I will share intake notes shortly.
09:14
Legal Volunteer
Received. Will review and respond by 11:00. Confirming I am not conflicted on this matter.
09:18
Head of Legal
Thank you. Standard process applies. Survivor is unrepresented and qualifies for guidance.
09:21
Legal Volunteer
Guidance drafted. Sending to the Legal Advice Group now. Survivor consent confirmed.
10:42
Intake Lead
Perfect. Logged. Closing this thread.
10:47
01

Intake routes the matter

Complex or sensitive matters are flagged in the Admin Group first. Intake notes are shared so the right volunteer can pick the matter up.

02

Volunteers confirm scope

Volunteers confirm they are not conflicted, they have capacity, and the matter falls inside their professional scope before taking it on.

03

Heads provide oversight

The Head of Legal and Head of Counselling provide oversight, ethical guidance, and case escalation when needed. You are never alone in a difficult matter.

04

Drafted guidance returns

Once oversight is complete, drafted guidance returns to the Legal Advice Group so the survivor receives a calm, considered response.

05

Email used only when needed

WhatsApp is the working environment. Email is used only when a matter is detailed, requires formal clarification, or needs a written record.

Group Three

Women Support Group.

A peer support space for women survivors. Volunteer moderated, calm, and safe. This is where survivors hold each other up between formal support touchpoints.

R

Women Support Group

Survivors supporting survivors. Volunteer moderated.

Survivor
I had a hard week. The kids saw too much again. I do not know how to explain it to them.
14:08
Survivor
I am sorry. I have been there. The first time my son asked me what was wrong, I had no words either. Be kind to yourself.
14:14
Volunteer
You are both doing incredible work just by being honest. Gentle reminder there is no perfect script for this. You are showing up, and that already matters.
14:19
Survivor
Thank you. I needed to hear that today.
14:22
Survivor
Sending you both love. This group has been a lifeline for me. We are not alone.
14:28
01

Peer support, survivor to survivor

Survivors talk to other survivors in their own words. Recognition without explanation. Connection without judgement.

02

Volunteer moderated

A volunteer is always present in the background, holding the space gently, stepping in only when needed.

03

Calm and safe

Group rules protect everyone. No advice, no pressure, no judgement. Just real recognition between women who have lived it.

04

Open all week

The group runs every day. Members come and go as their lives allow. Some days quiet, some days busy.

05

Volunteers carry the weight gently

Volunteers do not need to fix anything. Their role is to hold the space steady so survivors can support each other safely.

Group Four

Men Support Group.

A peer support space for men survivors. Same structure, same care. Volunteer moderated, calm, safe, and built for the survivors who often carry this alone.

R

Men Support Group

Survivors supporting survivors. Volunteer moderated.

Survivor
I keep telling myself it was not that bad. Then something small triggers me and I am back there. Anyone else?
19:02
Survivor
Yes. The minimising used to keep me safe. Now it just keeps me stuck. You are not alone in this.
19:08
Volunteer
Both of you are showing real courage just by naming it here. What you are describing is part of the recovery, not a setback. Take it slow.
19:14
Survivor
Thank you. I have never said that out loud before.
19:18
Survivor
Brother, this group has carried me through some long weeks. Glad you are here.
19:24
01

A space for men survivors

Men survivors are too often missed in this work. Rise creates a dedicated space where their experiences are recognised and honoured.

02

Survivor to survivor

Members speak in their own words, share their own experiences, and recognise each other without needing to perform or explain.

03

Volunteer moderated

A volunteer holds the space quietly. Their role is to keep it safe, calm, and grounded, not to lead the conversation.

04

No pressure to share

Some members read in silence for weeks before they post. That is welcome here. Presence matters more than performance.

05

Recognition and care

The strength of this group is in the recognition. One man saying he is not alone changes things for every man reading.

Group Five

Counselling Admin Group.

The counselling team coordination space. Counsellors, interns, and the Head of Counselling work together here to allocate sessions, manage timesheets, and hold space for each other.

R

Counselling Admin Group

Counsellors, interns, and Head of Counselling.

Head of Intake
Four new intakes through this morning. One needs one to one counselling. Who has space this week?
10:04
Counsellor
I can take her. Wednesday afternoon works.
10:11
Head of Counselling
Perfect. Allocating now. I will share necessary intake highlights privately.
10:14
Founder
Reminder, intern timesheets due by Friday close. Drop them in the shared folder.
11:02
Head of Counselling
Counsellor peer support call this Thursday at 18:00. Drop in if you need a debrief or guidance on a current case. Open to all.
11:18
01

Intakes routed for allocation

The Head of Intake routes counselling matters into the group. Counsellors with capacity respond to take cases.

02

Head of Counselling allocates

Once a counsellor confirms availability, the Head of Counselling formally allocates the matter and shares intake highlights privately.

03

Intern timesheets and accountability

Interns submit their timesheets weekly. Founder oversight keeps governance, accountability, and structure in place.

04

Weekly peer support call

The Head of Counselling holds a weekly peer support call. Drop in for a debrief, case guidance, or simply to be held by your team.

05

Sustainable practice

Counsellors work according to their own schedules. The group respects boundaries, capacity, and the emotional weight of this work.

How Volunteering Works

How Rise volunteers operate.

Tap a pathway to see how it operates day to day.

  • Placed in legal spaces only
  • Reply to survivor legal questions inside the Legal Advice Group
  • Attend the Online Law Clinic on a voluntary basis
  • Active engagement is encouraged 4 to 5 times a week, no daily hours required
  • Communication runs through WhatsApp, with email used for the occasional matter that needs a written record
  • Escalate out of scope matters to the Head of Legal
  • No casework, no court documents, no representation
  • No private contact with survivors outside Rise platforms
  • Operate under POPIA and Rise governance
  • Placed in counselling spaces only
  • Hold sessions and reply inside survivor support groups
  • Work to your own availability, coordinated with the Head of Counselling
  • Communication runs through WhatsApp, email where formal
  • Access to internal supervision and debriefing
  • Escalate out of scope matters to the Head of Counselling
  • No private contact with survivors outside Rise platforms
  • Operate under POPIA and Rise governance
What This Role Requires

Five non-negotiables.

This is structured, responsible work that impacts real lives. These five things are not optional.

Professional Integrity
Strong Boundaries
Confidentiality
Emotional Intelligence
Ethical Practice
Apply To Join The Team

Ready to contribute?

If you meet the criteria and are committed to disciplined, meaningful impact, complete the volunteer application form. Together, we strengthen access to justice, healing, and informed support for survivors across South Africa.

Open Volunteer Application